Orders and Shipping

Placing an order with cavel.shop is simple and secure. Add your favorite items to the cart and complete the checkout process with your preferred payment method. Payments are processed immediately to confirm your purchase.

We provide transparent shipping fees based on your location and delivery method, shown at checkout. International shipping is available, and any applicable taxes or duties are displayed upfront for clarity.

Once your order is shipped, you’ll receive a tracking link to monitor delivery progress. Orders can only be canceled before shipping—please contact us promptly if needed.

Deliveries are made to one address per order to ensure smooth processing. Estimated delivery times are displayed during checkout. If an item becomes unavailable while in your cart, it may have sold out—shop quickly to secure your selection.

Shop confidently with cavel.shop—where style meets sophistication.

Shipping Information

At cavel.shop, we aim to deliver your luxury purchases with care and efficiency. Shipping costs are determined by the service you select and the destination of your order.

We offer both express delivery and standard shipping, with tailored options displayed during checkout for your location. This ensures you can choose the most suitable method for your needs.

For eligible regions, orders above a certain threshold qualify for reduced shipping rates, with the discounted rates reflected during checkout. Additionally, we offer free economy shipping for orders over €500.

Delivery Informations

We offer flexible shipping options across Europe and the US to meet your needs:

Europe


> Economy Shipping: €10.00 – Delivery within 3–4 days.
> Express Shipping: €35.00 – Delivery within 1–2 days.

USA


> Economy Shipping: $10.00 – Delivery within 6–7 days.
> Express Shipping: $35.00 – Delivery within 3–4 days.

 

Cancellations

If you wish to cancel your order, please notify us within 24h of placing your order through one of the methods listed below. Upon receiving your cancellation request, we will proceed with the cancellation and confirm it via email.

PLEASE NOTE: A 5% cancellation fee will apply.

For more details, please visit our Returns & Refunds Policy.

Contact: info@cavel.shop

Duties and Taxes

We aim to make international shopping simple and hassle-free. In certain regions, duties and taxes are included in the order total, so there are no unexpected fees at delivery.

For local orders, VAT or sales taxes may apply. If these are not included at checkout, they will be collected by the courier upon delivery.

International Shipping

Please note that items shipped internationally may be subject to customs processing based on their declared value. cavel.shop complies with all customs declaration laws, and sellers declare the item's value accordingly. As the buyer, please be aware of the following possibilities:

  • Customs inspections may result in processing delays.
  • Import duties and taxes might be required, depending on your country's regulations.
  • Brokerage fees could be charged at the time of delivery.

We encourage you to contact your country's customs office for more details about potential charges or refer to our international shipping guide for additional information. cavel.shop strives to make your shopping experience seamless, but these charges are beyond our control.

Tracking Your Order

Once your order is confirmed, you will receive an email containing all relevant details. Orders are processed within 2 business days, and you’ll receive a tracking link as soon as your order is shipped.

Most deliveries take 3–7 business days based on location and shipping type. Please note that delays caused by customs or incomplete payments may affect delivery times. We appreciate your patience!

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